As consumers have higher and higher requirements for dining experience, "instant, convenient, and integrated" food services have become key competitive advantages. Not only eating well, but also emphasizing efficiency and smooth experience can truly win the favor of customers.
For department stores, how to provide smarter customer guidance tools and digital dining experience,It has also become an important indicator for improving the overall service value.

skm eats continues to optimize its content, gradually adding convenient services such as takeout and delivery, and continuously strengthening its platform functions.
The "skm eats Food Map", the only one on the market that provides a complete one-stop food service, is deeply loved by members for its diversity and high convenience.
More than 50% of Shin Kong Mitsukoshi members have used the reservation waiting system, and the occupancy rate after reservation is as high as 90%, demonstrating extremely high customer stickiness and actual customer guidance effects, which has also been highly recognized by in-store catering brand partners.
In order to continue to expand the service territory and meet the increasingly diverse catering needs of members,skm eats This highly acclaimed digital customer guidance system will be further expanded to business districts.

Since the Nanxi store was first integrated with the Nanxi business district at the end of 2018, this summer, skm eats will join forces with the four major business districts of Xinyi, Beiche, and Tianmu,
together with star-rated hotels and restaurants, popular street brands, and potential stores that have not yet been introduced to department stores, to jointly create a more complete and convenient cross-domain food customer guidance network, comprehensively upgrade the food experience of members.

Rifartek Technology provides technical support to help integrate inline connections into the "skm eats food map" to create an exclusive customized interface design to enhance brand recognition and user operation fluency.
At the same time, a backend system that can manage orders is also introduced, allowing partner brands to instantly grasp the order status,Flexible adjustment of the meal delivery process further expands the service depth and scope of the food map.
With the addition of Rifartek, skm eats has further upgraded its integration capabilities in digital catering services, creating a truly "order now, enjoy now" smart food experience for members.